After-Hours Care

We're pleased to announce that we've partnered with CareHive to create Premier On Demand! CareHive is the highest-rated digital health provider in Texas. This partnership will allow us to expand our after-hours care to include our virtual visit service.

Premier patients can now access care even after our doors have closed. All appointments are secure, updated to your patient record, and shared with your care team. Our Premier On Demand service is designed for urgent after-hours needs, including:

  • Urgent care for illness or injury or other health concerns
  • Prescription refills*
  • Consultation for testing or imaging questions
  • Medical advice for your new or existing chronic illness

You can book a visit on your phone or computer in minutes, no app download is required.

  1. When you need care outside of Premier's normal hours, call or book online through our Premier On Demand site (
  2. When scheduling an after-hours visit, use the same email you use to login to the Premier portal (Athena), and choose a password to protect and secure your medical record.
  3. Check your email for an activation link, and then request care immediately via the link. Your patient info will be automatically populated.

The process is simple and only takes a few minutes. If you don't yet have a login on the Athena (Premier) portal, that's ok. Just follow the above steps and we'll still get you connected quickly.

*We are not able to prescribe controlled medication or facilitate pharmacy transfers after-hours.

When you use Premier On Demand, the medical record of your encounter is automatically shared with your Premier provider in order to effectively and seamlessly manage your care.

Premier is here for you! Please reach out so that we can assist you with any and all of your healthcare needs.

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