We love Dr. Thompson! We have been going to PFP in Bee Cave for 5 years and we have never had any serious issues. Dr. Thompson has great bedside manner. She is very knowledgeable and always explains everything to my son and I as she is caring for him. My son loves her. The office is always so clean and welcoming. The staff is phenomenal. We feel so blessed to have such a wonderful doctor to care for our son.
We have also been seen by the NP Kristen Campbell when Dr. Thompson hasn't been available. We love her too!! She is professional, knowledgeable and warm.
On the rare occasion when my son has been sick they have everything in the office to check for flu, strep, COVID and they even have a lab in the same building which is super convenient.
For sick patients they have a separate entrance and waiting room. They also have designated parking spaces where they can do testing from the car.
The only issue we had in the entire time we were here was we were charged a co-pay that we shouldn't have paid but to be fair it was at the beginning of the pandemic and everyone was confused about how to bill for COVID. Once my claim was processed I was refunded the same day.
I highly recommend this office! If I could give them more stars I would.
